# Metersquare (Metersquare Limited) > Metersquare builds the M² Solution Suite, a cloud-based property inspection, handover, e-resident and facility management platform used by leading Hong Kong property developers. - Website: https://metersquare.io/ - Tagline: Empowering Smart Living - Headquarters: 2/F, Causeway Corner, 18 Percival Street, Causeway Bay, Hong Kong - Offices: Hong Kong (Corporate Headquarters); Malaysia (ASEAN Regional Office); Taiwan (Branch Office) - Email: info@metersquare.io · Phone: +852 3590 5781 - LinkedIn: https://www.linkedin.com/company/metersquare-limited ## M² Solution Suite Our cloud-based platform seamlessly integrates digital construction and property information management for the complete real estate development cycle, from building inspection to handover and facility management. ### M² Inspect Streamline inspection workflows and enhance team collaboration to identify and rectify defects efficiently. - Dynamic inspection workflow: Our guided inspection checklists ensure accurate and consistent work and "ad hoc" cases can be created for any special defects anytime when needed. - Easy defect management: Defects can be reported in just a few clicks, with severity automated to allow teams to work according to priority. - Flexibility and customizability: It allows unlimited customizable checklists, workflows, and duty assignment criteria, creating inspection stages or statuses according to specific business rules. ### M² Handover Automates the handover process, bridges communication from the pre-handover to the final handover. - Handover management: Everything from pre-handover workshop reservations to handover appointments can be done through the app. - Defect reporting: All defects found can be reported, tracked on the app anytime. - Two different apps: Two different mobile apps are available with different user interfaces and features but synchronized information. ### M² E-Resident An one-app solution for property management and smart living essentials, aimed at enhancing the resident experience for homeowners. - Facility and clubhouse: All facilities and workshops can be booked, paid, and accessed with the app, with specific notifications pushed to remind homeowners about their booking. - Smart living essentials: The integration of various IoT devices enhances the living experience for residents and improves the efficiency of property management. ### M² Facility Management Standardizes workflow and operations, enhancing the efficiency of facility management. - Patrol management: Our guided patrol checklists ensure that the property management team performs accurate patrols and offline operation is supported when data signals in patrol areas may not be sufficient. - Smart living essentials: The integration of various IoT devices, it uplifts the efficiency of property management and the customer service quality. ## Solutions by role - Property Developer: M² Inspect, M² Handover, M² E-Resident, M² Facility Management - Contractor: M² Inspect - Builder: M² Inspect - Owner: M² Handover, M² E-Resident - Facility Management Company: M² Handover, M² E-Resident, M² Facility Management ## Results in numbers - 9,000+ Inspected Units - 1,000,000+ Processed Defects - 8,000+ Handover Units - 20,000+ Total Users ## Projects - LP6 (Nan Fung Group): Comprising over 2,300 multi-layout units which is situated in the vibrant Lohas Park community. Deployed module(s): M² Inspect. - Malibu (Wheelock Properties): Located in Tseung Kwan O, is a large-scale waterfront residential development. It comprises three residential towers with a total of 1,600 units. Deployed module(s): M² Handover. - Montara (Wheelock Properties): It comprises 1,100 flats in two residential towers sitting on a 478,998 sq ft shopping centre near MTR’s LOHAS Park Station. Deployed module(s): M² Inspect, M² Handover. - Monaco (Wheelock Properties): Located at Kai Tak, the residential development includes the construction of six 5-34 storey high residential towers. Deployed module(s): M² Inspect, M² Handover, M² E-Resident. ## Customers - Wheelock Properties - Nan Fung Group - JLL - Worldwide Envision Centre - K. Wah International Holdings Limited ## Testimonials - "Excellent partnership experience" – The platform has been instrumental in streamlining communication workflows and automating tasks throughout real estate project phases, leading to higher quality and productivity levels. (Senior Manager, Method & System) - "Uplift quality and productivity" – M² Inspect has uplifted our Service Quality and increased 20% of our room turnover rate… (Senior Manager, Facilities Management) ## Why M² M² Solution Suite stands out from other digital solutions in the marketplace, as it has been operationally tested and proven effective in numerous property projects. - Well Adopted and Recognized: Our tried and tested solution has been adopted by leading property developers, contractors, and management companies. - Localized with Industry Know-how: By working closely with experts in the field, our solution seamlessly integrates into local work processes and practices, bridging a critical gap in the market. It is a combination of software development, hardware and system integration, business partnership, and insider market intelligence. - Personalized Training and Support: We provide local support throughout the implementation process, from deployment and training to after-service support. Our commitment to personalized attention and responsiveness ensures customer satisfaction is achieved. ## Awards - Intelligent and Innovative SME Business Awards 2023 – Outstanding Award in Start-up - Build4Asia Awards 2022 – Outstanding Products (Technology) - ESG+ - Smart Living Partnership Award 2021 – Outstanding Cloud-based Construction Information Management Platform ## FAQ ### What is the M² Solution Suite? M² Solution Suite is Metersquare’s cloud-based platform that integrates digital construction and property information management across the real estate development cycle, from building inspection to handover and facility management. ### Which modules does M² include? Four modules: M² Inspect (inspection and defect management), M² Handover (pre-handover to final handover), M² E-Resident (resident app for property management and smart living) and M² Facility Management (patrol management and IoT-enabled operations). ### Who uses M²? Property developers, contractors, builders, owners and facility management companies. Customers include Wheelock Properties, Nan Fung Group, JLL, Worldwide Envision Centre and K. Wah International Holdings Limited. ### How proven is the platform? M² has supported 9,000+ inspected units, 8,000+ handover units, 1,000,000+ processed defects and 20,000+ users, on projects such as LP6 (Nan Fung Group), and Malibu, Montara and Monaco (Wheelock Properties). ### What awards has Metersquare received? Intelligent and Innovative SME Business Awards 2023 (Outstanding Award in Start-up), Build4Asia Awards 2022 (Outstanding Products – Technology) and the Smart Living Partnership Award 2021 (Outstanding Cloud-based Construction Information Management Platform). ### Where is Metersquare based? Metersquare is headquartered in Causeway Bay, Hong Kong, with an ASEAN regional office in Petaling Jaya, Malaysia and a branch office in Taichung, Taiwan. ## News - 2023-11-22 DigiTech ASEAN 2023 Thailand (22 - 24 November): Grateful for the invitation from HKSiA to join the HK Pavilion at DigiTech ASEAN. Connecting with industry professionals from diverse countries, we had the opportunity to exchange insights and showcase the latest innovations. - 2023-10-11 M² Solution Suite Excels at Cloud Expo Asia from 11 to 12 October 2023!: We are pleased to join Cloud Expo Asia in Singapore, where we showcased our latest cloud solutions and innovations. Our team had the privilege to engage with industry leaders, tech enthusiasts, and forward-thinkers during this two-day event. - 2023-07-29 Archidex 2023 Malaysia (26-29 July): Reflecting on an Incredible Journey at Archidex Expo! We showcased our latest innovations, connected with industry leaders, and explored the forefront of Smart Living. Thank you for being a part of our success. - 2023-06-16 Metersquare Limited - Intelligent and Innovative SME Business Awards 2023: We are thrilled to announce that we have been awarded the Intelligent and Innovative SME Business Awards 2023 - Outstanding Award in Start-up. - 2023-02-07 The Grand Opening of Branch Office in Malaysia: We are happy to announce the grand opening of our new branch office in Malaysia, which will serve as our ASEAN business development hub. - 2022-11-23 M² Solution Suite - Build4Asia Award 2022: We are thrilled to announce that M² Solution Suite has been awarded the Outstanding Products Technology in Build4Asia Awards 2022. - 2021-12-17 Our New Branch Office in Taiwan: We are delighted to announce the opening of our new branch office in Taiwan! - 2021-12-02 Smart Living Partnership Awards 2021: We are proud to announce that M² Solution Suite has been awarded the Smart Living Partnership Award 2021 (Outstanding Cloud-based Construction Information Management Platform)! ## Discoveries (articles in Traditional Chinese) - [不用一小時,使用OpenAI技術和相似詞嵌入從網站創建Q&A聊天機器人](https://metersquare.io/discoveries/openai-website-qa-chatbot/) (2023-11-01): 探討如何運用 OpenAI 技術及相似詞嵌入(embeddings),從網站內容建立高效的 Q&A 聊天機器人,以及此方法帶來的好處。 - [房產實時AI視覺異常缺陷檢測模型](https://metersquare.io/discoveries/ai-visual-defect-detection/) (2023-07-03): 以 Deep Few-shot Anomaly Detection with Deviation Networks 方法,只需以「正常場景」訓練,便能檢測房產中的各類視覺異常缺陷,並比較其與一般 AI 缺陷檢測/分類模型的分別。 - [融合IoT設備與設施管理應用](https://metersquare.io/discoveries/iot-facility-management/) (2023-06-06): 以 LoRaWAN/NB-IoT 感測器及 MQTT 連接雲端,實現水漏警報、室內空氣質量監測及智能廁所維護等設施管理用例。 - [使用Google Dialogflow打造居民物業App的訊息機器人 - 整合物業管理系統](https://metersquare.io/discoveries/dialogflow-resident-app-chatbot/) (2023-05-08): 介紹如何使用 Google Dialogflow 開發居民物業 App 的訊息機器人,並與物業管理系統後台整合,附多個實際應用案例。 - [建立物業住戶視像對講門禁系統:現代化的居民手機應用接駁方案](https://metersquare.io/discoveries/video-intercom-access-control/) (2023-04-19): 介紹 Metersquare IP 對講平板簡易版的硬件與功能規格,以現代化方案把物業視像對講門禁系統接駁到住戶手機應用。 ## Pages - [Home](https://metersquare.io/) - [Solutions](https://metersquare.io/solutions/) - [Projects](https://metersquare.io/projects/) - [Clients](https://metersquare.io/clients/) - [News](https://metersquare.io/news/) - [Discoveries](https://metersquare.io/discoveries/) - [About Us](https://metersquare.io/aboutus/) - [Contact](https://metersquare.io/contact/) - [Legal & app policies](https://metersquare.io/terms/)